Age Discrimination When the kid interviewing you says youre too old

Age Discrimination When the kid interviewing you says youre too oldAge Discrimination When the kid interviewing you says youre too oldOne of the things I was most surprised by when I got into the jobs business over a decade ago was the prevalence and practice of age discrimination in hiring right here in the USA.Oh, sure were not like some overseas markets where job ads explicitly demand youth, or a particular gender, or beauty(), in the applicant, but there it isThe leer look on your interviewers face when you talk about growing up in the 60s or 70s. The skepticism with which your Snapchat skills are regarded. The cultural references that pass silently like two Teslas in the nightWell, at least the younger generation seems to giggle at your references to Gunga-galunga.Most of the time.All of it adds up to a pernicious undercutting of your ability to get hired and get ahead. We have to admit the ugly truth that age discrimination exists - theres no doubt about it.And theres no silve r bullet for those facing it. If youre in the job market and over the age of 52, you will almost certainly face stereotypes and negative attitudes regarding your desirability because of your age. And in some cities, in some markets, that negative environment impacts candidates as young as 40 years of age.While theres nothing you can do to stop it, I have, over the years, observed which candidates and applicants have succeeded despite their age and which have failed because of it.If I had to summarize, Id say it appears to me that age discrimination is mindset discrimination first and foremost. And youll need to review how you are presenting your mindset - your attitude - to your future employer.Every hiring manager is asking herself, every HR person is asking himself, unterstellung questions about you and every other candidate theyre interviewingWill this candidateBe able to excel in this role?Be able to learn and adjust as the role evolves?Be able to master the tools and technolo gies involved today and tomorrow?Get along well with others on the gruppe?Take direction and feedback?And its important for you to realize that youth is the symptom, not the cause, of age discrimination.What I mean by that is that hiring managers are hiring for open-mindedness, flexibility, and a sociability with others. On average, theres a perception on the part of hiring managers, whether right or wrong, that those attributes are more frequently found in the young, as opposed to the experienced.And its worthwhile to review why these attributes have so much value in the business world today.As the world changes, businesses change even more rapidly. Companies sometimes need to jump on new trends before they pan out, or hedge their bets, or make sure theyre well-prepared for most contingencies. And that means theres always plenty of new to keep up with.So a workforce that is flexible, open-minded and interested in learning is far better than a workforce that is determined to keep do ing it the old way.The old way works fine might be OK for you around the home, but in business, it has proven to be an enormous destroyer of value. Take a look at the hard times that old famous companies have fallen upon. Heck, even some of the newer tech companies that were darlings within the last decade have had difficulties mastering new environments.So expecting your future employer to be pleased with an old ways are tried and true mindset wont serve you well in your job search.So it is not necessarily youth itself that companies are hiring for, rather, it is those attributes that have proven effective in todays business environment.The cause of age discrimination is the perception around older professionals adaptability, curiosity, and team spirit youth is merely a symptom.Since you cant change your age, your goal is to address the underlying root causes of age discrimination - your goal is not to appear or act age-inappropriate - it is to present yourself, effectively, as a constructive, resourceful, coachable, team player.When confronting misperceptions in your job search, it is always better to show than to tellDescribe situations in which you adapted new technologies to the problem at hand. It is helpful if these examples arent from the seventies, but rather represent transitions that your interviewer herself went through.Recount how you were able to help younger (and older) staffers get to a solution that was stumping all. Detail the challenges you faced and what tactics you used to overcome them.Relate your experiences with receiving and using feedback constructively. Discuss how you used the situation to update your behavior and outlook. Share the process you went through to find where you could perform better and the steps you took to achieve an improvement. Ideally, quantify that improvement.Illustrate with specific stories your interest in, and passion for, the work that you do. Why does it drive you? What excites you about your work? Your yo unger competition does this out of habit - because they cant talk about decades of success in the business - so you need to make sure you put yourself on a fair footing.As you can see, the important thing is that rather than telling the hiring manager that youre open-minded, curious, flexible, adaptable to new circumstances, and sociable enough for the role, show him that you are.And a final word to remake the point about youth being a symptom and not a cause of age discrimination.On occasion, one finds older candidates that mistake having an open mindset with mimicking a twenty-year-olds mindset.There is a difference.Arriving at a job interview replete with the names of the latest bands, dropping age-inappropriate lingo into your answers, and wearing clothes that reveal too much about your desperation by trying too hard, all have the opposite effect of what youd hope for.Interactions like these reconfirm your interviewers fears that youll be obtuse, unsavvy, and a management chal lenge on the job.No, your best tactics are to communicate, verbally and nonverbally, that you are adept at keeping up with the times, and, even more importantly, interested in doing so. And the best way for you to do that is to show them precisely those behaviors and traits for which they are interviewing.

How to read cues know someone is trying to tell you something

How to read cues know someone is trying to tell you somethingHow to read cues know someone is trying to tell you somethingIt would be less confusing to live in a world where we always mean what we say. But as a general rule, most people hate conflict, so they would rather drop hints and clues couched in softer language before they resort to direct dissent. Its an understandable defense mechanism in the workplace. No one enjoys being a downer with bad berichterstattung for their boss.But by learning how to read a room and pick up on cues that people are trying to give you, you can avoid being blindsided. Before you get verbal confirmation of important news, there will be body language tells and word choices that are foreshadowing layoffs, hirings, and firings to come.Here are tips on how to understand subtext in the office and look underneath the underneath.Body languageYou need to pay attention to what is not said just as much as whats said. If someone is strangely silent on a subj ect, their reticence may be a clue that somethings weighing on their mind. You can broach this silence by asking an open-ended question like, What do you think? to see what the other persons not saying.How people deliver information to you will also be revealing. Drumming fingers, fidgeting in seats, and looking at phones indicates nerves, impatience, boredom, or at their worst, that the person is not fully present in their job.Eye contact is one of the easiest tells to read. When someone looks you in the eye, it indicates confidence, authority, and presence. Their attention is fully on you. When you dont get eye contact, its nonverbal feedback that somethings up. When someone is looking at the ground instead of at you, that suggests insecurity. In extreme cases, your colleagues may be physically avoiding you because of impending bad news like layoffs.When things are going well, we should look in sync with our conversation partners. When they nod, you nod. When they uh-huh, you dont veer off and go ah-ah. As body language Patti Wood told Business Insider, It might look like youre dancing with the other person. If you dont dance with your teammates it can make you look youre not interested in what they are saying, you are not a good team player, or, in the extreme cases, that you are lying.RepetitionListen for repetition in reports. If an employee keeps saying something again and again, its not because theyre obsessing over a topic, its because they think youre not listening. If your boss keeps mentioning certain words around you, its to draw your attention to what they think youre not doing. Watch out for these and youll find navigation much easier.Oh, and by the way, recognizing the repetition isnt enough you should feel some interest in creating a solution for it. When things are repeated, they are usually significant problems. Learn to be part of the solution for them.Warning-word cluesListen for warning-word clues. There are words that deserve special atte ntion. Frustrated, disappointed, and uncomfortable are words that suggest far more negativity than they say.If someone says that theyre frustrated, for instance, it doesnt indicate theyre annoyed it usually means that they are near the end of their rope or thinking about quitting.Similarly, if your boss tell you theyre disappointed in your performance, it doesnt mean theyre sad. It means that firing you has crossed their mind. At the very least, it means theyve judged that you cant get results and you wont be getting big projects any time soon.And if an employee tells you that a colleague makes them uncomfortable, take this admission very seriously. It indicates much more than discomfort it indicates feeling an actual threat.But on the other hand, there are positive words that hint at good news. If a job interviewer says more than just well be in touch, that signals you have more than a chance.The lifelong job with these context clues is to learn to hear what people arent saying, so that you can become an expert interpreter of your colleagues and bosses intentions.Push to understand moreWith these observations, you can become smarter. But its also important not to assume youre always right. Theres always a potential variance in behavior.How do you know whats going on?First, verify what you think youre hearing. You can literally repeat it back to the person You said youre disappointed. If I understand correctly, that means you wanted things to go a very different way. What was the outcome you wanted?Second, participate in the solution I am hearing that youre frustrated. What specific things could we do to potentially change that?Third, keep your ear to the ground. Dont start any gossip, but you can verify with colleagues whether your observations hold water Have you noticed that Bill is behaving differently? What have you seen?The more information you can get, the more able you are to make informed decisions about your career.

Customize this Outstanding Account Representative Resume Sample

Customize this Outstanding Account Representative Resume SampleCustomize this Outstanding Account Representative Resume SampleIt takes a certain type of person to excel in a client-facing, service-oriented role, and with yur natural ability to form a rapport combined with a commitment to customer satisfaction, youve proven time and time again your clients always come first. Whether youre closing a sale, answering questions, or resolving problems, you always keep a positive outlook and do whatever it takes to make your clients happy. Yet it can be difficult to figure out how to convey the dedication of a successful account representative on the page when assembling your resume difficult, but not impossible. Not when you have the excellent example set out in our account representative resume sample combined with the guidance of our resume builder tools.Create Resume Jeremiah Tothill100 Broadway LaneNew Parkland, CA, 91010Cell (555) 987-1234example-emailexample.comProfessional SummaryD edicated Account Representative certified as an expert in almost of the most common buchung entry software platforms. Helps to create an efficient customer support environment, reduces customer management costs by handling multiple tasks simultaneously and maintains positive relationships with all customer contacts. Time management expert who understands the importance of delivering excellent customer service.Core QualificationsCertified Order Entry Software ExpertMicrosoft OfficeCertified Product ExpertTechnical Support AssociateTrade Show VeteranMultimedia PresentationsExperienceAccount Representative, October 2010 May 2015Dozier Incorporated New Cityland, CAHandled all incoming orders from a segment of the customer base.Reported any customer issues to the account manager.Developed a weekly account incident report for management.Account Representative, June 1997 September 2003Bastion Incorporated New Cityland, CATook orders directly from account contacts of larger accounts.Sta ffed the trade show booth for several shows each year.Assisted in updating the order policies for customers each year.Education1997 Associates Degree, BusinessTadd Community College New Cityland, CACustomize ResumeWhy Is This a Good Account Representative Resume Sample?Though the challenges of your job are always exciting, the sheer nature of the work means youll often end up repeating the same general tasks for a number of clients throughout each day. Letting this redundancy creep into your resume can be fatal. Our account representative resume sample gives a good example of how to avoid this by capturing the primary skills focus in the opening summary, citing expertise in order entry software, customer service and support, cost control, multitasking, relationship-building, and time management.The core qualifications section further builds on this presentation with a list of searchable, scannable keywords that not only improve match percentages in job applicant systems, but supple ment discussion of the candidates strengths by listing capabilities in Microsoft Office Suite, technical support, trade shows, multimedia presentations, and other vital skills that can make or break an account representatives career.With the core essentials covered in the summary and keywords, that leaves the work history section of the account representative resume sample free to focus concisely on what made each job truly unique. Rather than repeating what weve already read in the summary and keywords, each succinct job listing details a bulleted list of notable duties and accomplishments written in an action-oriented style that engages the reader. This section also makes use of keywords, integrating them naturally into the job duties to show how the sample candidate uses behauptung essential skills in action every day. Pivotal keywords from this section include incident reporting, order taking, large account management, order policy, and trade show booth staffing.The education se ction may be brief, but no resume is complete without it. Its absence is often noted by hiring managers as a reason for passing on candidates. Narrow your education only to whats relevant, but use our example for a demonstration of how best to format this crucial piece of information.Why You Need a Strong Account Representative ResumeAs an account representative, every call you take or order you process gives you an opportunity to contribute to the businesss bottom line and showcase your talents as a top performer. Yet in such a fast-paced, busy role that occupies such a vital position on the sales team, there can be only one top performer. When youve been that top performer, youve earned bragging rights.By bragging rights, what we really mean is an achievement-oriented resume that shouts from the mountain tops youre the best of the best. Employers want only the best, and if your resume doesnt tell them clearly that you delivered results in your past roles, theres nothing to hold th eir interest. Take a page from our account representative resume sample, and dont be shy about building a strong document that brings your accomplishments from obscurity into bright focus.Costly Account Representative Resume Mistakes To AvoidNever forget that at its heart, an account representative position is a sales position. Your ability to maintain customer relationships and meet client needs is pivotal in maintaining customer loyalty, which translates into repeat sales, add-on services, and referrals. Each of these impacts the company bottom line significantly, so dont skimp on the sales aspect of your resume. If youre privy to metrics tracking your client sales volume and overall performance, use them to showcase the direct results of your account relationship skills.Take pride in your ability to handle difficult clients, but avoid actually referring to them as difficult clients. Instead of criticizing the client, point out how you handled challenging situations, transferring the negative from the person to the incident and transforming it into a positive by keeping your primary focus on your problem-solving capabilities. Discuss collaborative issue resolution as well, such as the mention of working with the account manager in our account representative resume sample.ConclusionYoure often the first point of contact for any customer account needs. Dont let a poorly-written resume be the last impression you leave on a prospective employer. Revitalize your document using our account representative resume sample and improve your chances of taking your career to the next level.

Managers and Employee Termination

Managers and Employee TerminationManagers and Employee TerminationManagers and Employee TerminationLetting an employee go is a difficult situation most managers want to avoid, but with the right preparation and professionalism, you can get through such a tough talk with your dignity and your employees intact.Firing Best PracticesAnother manager or HR representative should always be present, especially if terminating a potentially hostile employee or one who might twist your words or make false accusations. It is also best to include a balance of genders, says Lissa Weimelt, principal with The Hiring Experts, a retained executive search firm.The best place to terminate is a private office or meeting room close to an exit there is nothing worse than an upset employee having to traipse through a workplace to find his way out.Out of respect for and fairness to the employee, terminate as early in the workweek and day as possible. In addition, bring tissues and water as well as the phon e number for an employee assistance program representative, if available, says Scott Cawood, PhD, president of ModernThink, an employee management consulting firm.If you let someone work all day, then they are giving to the company, and other employees will see this as disrespectful that you let them give all day long, or all week long, then fired them at the brde possible moment, says Cawood, author of Destination Profit Creating People-Profit Opportunities in Your Organization. Fire them early and pay them for the day, but let them leave right after the meeting.There are logistical issues to work out, too. Cawood once had to terminate an employee who used a company car. How will that employee get home? Finally, have any necessary paperwork or documents ready to avoid scrambling for them as the employee tries to leave.What to Say and How to Say ItWhen the time comes, its best to just get down to business, says Pamela Holland, author of Help Was That a Career Limiting Move? and chie f operating officer of Brody Communications. The termination discussion should be as brief as possible, she says. Your tone should be calm and assertive.According to Weimelt, ex-employees often criticize former employers for giving vague reasons for termination. Being prepared, staying calm and speaking respectfully is critical to a termination procedure, she says. Many employees actually know when they are not doing a good job. If the termination itself is handled well, an ex-employee is less likely to blame the employer for being fired.Managers should know that saying too much can get them into legal hot water, says Weimelt. Therefore, its important to make a prepared, written statement that can be placed in the employees personnel file, such asJohn, after reviewing your work performance for the last two months, we concluded that this job is not a good fit for your skills. Because of that, today is your last day. We thank you for working with us on a smooth transition. You will ha ve time to gather your personal items, and we will assist you.Cawood says its important to get to the point quickly. You should let someone know the real deal within three minutes of the start of the meeting, he says. Dont worry about breaking the ice. There is nothing you can do that will make the message pleasurable.After You Drop the BombAccording to Weimelt, employees may have a variety of questions, includingCan you give me an example of what I did wrong?Will I get a reference from you?Can I file for unemployment?Are you going to tell other employees I am fired?Do I get any severance?The best policy overall is to avoid being backed into the specifics trap and refer any questions regarding company policy to HR.Managers need to keep sight of the bigger picture. The important thing to remember is that your role as a manager is to enkoranvers that certain deliverables are being met in keeping with the companys strategic direction, says Holland. When someone fails to do that in his or her job, either because of lack of ability or bad judgment, you must draw strength in the fact that by terminating that person, you are fulfilling your obligations and doing the right thing.Its also important to remember that your delivery can help soften the blow. There is never an easy way to share hard information, says Cawood. You can, however, be sensitive to the employees need to process the data, be upset and avoid being embarrassed.Look aheadNobody likes layoffs, and as the boss, you have to shoulder the burden of delivering the bad news while also making sure the rest of the teams morale doesnt plummet. Knowing how to lead through tough times is a key skill youll need to develop throughout your career. Could you use some help with that?Sign up for exclusive https//www.youtube.com/ adviceand well send you the latest management strategies, recruiting tips, hiring trends,and even some awesome deals.When youre not sure what to say or how to say it, the experts at can help yo u find the right words.

What You Should Do to Find Out About Rbk Resume Help Before Youre Left Behind

What You Should Do to Find Out About Rbk Resume Help Before Youre Left Behind The Key to Successful Rbk Resume Help If youve worked for just 1 employer in the last ten years or more, show your recent promotions. Luckily, there are many resources that will provide the assistance and resources that you search for. Additionally, the majority of these tafelgeschirrs are free. The personnel and staff working in these locations are professionals, and the services which they offer are at no charge. An expected employer goes through so many resumes that you must have a resume that stands out so you have the very best chance you are able to in order to find the interview. Resume objectives ought to be omitted when there are a lot of open positions, and you dont have a crystal clear vorkaufsrecht about which position youre interested in. Recruiters have to scan a great deal of resumes over a quick period of time to detect the ideal candidate theyll hire. A simple resume template is go ing to be your very best bet. There was a time every time a proper Resume meant an overview of the academic achievements. In spite of this, resumes continue to be the very first selection of companies whether big or small to recruit an acceptable candidate. However much or what type of work experience youve got, theres a resume format that is likely to make your qualifications shine. The Basic Facts of Rbk Resume Help Youre able to read about the experiences other people shared, and that means you get an impression of the actual results youre likely to get. A lot of people include info in their resume objective which is already known to the individual reading the resume. You are able to depend on us because weve helped hundreds of different folks get the jobs theyve always dreamt of. A lot of people dont like their present job or career. Whats more, you can get assistance with the ideal way to acquire the job offer and salary you have earned. The very last thing you would li ke is for your resume to let you down when youre actually the best suited pick for the job. Whether youre looking for your very first job or seeking to earn a career change, the method starts with your resume. Thus it is critical for any candidate gearing up for his dream job to experience a couple of content that are already offered. Plenty of talk that profits will turn around. You require assistance with making a resume. Its a key to acquire your preferred job, you definitely dont need to have a probability of committing any silly mistake. If youre targeting work within the defense business, dont hesitate to use military jargon. Anyway, you might feel your prior achievements arent worth mentioning since they dont have anything to do with your new career. Writing a resume for employment in the art industry can be difficult. If youre attempting to obtain work in accounting or finance you require averystrong resume. Distinct kinds of work in the food service industry require resumes with a lot of the exact skills. The procedure is easy and straightforward. Selecting the correct resume templates and writing your resume is potentially the most important facet of the job hunting approach. The combination resume format is growing very popular and can appear great once you use a free resume builder. The mixture of our templates and your input is likely to make your resume fly to the peak of any pile. When you employ a professional writer to assist you with the application documents, the results will differ. Bear in mind the idea of Less Is More and filter the information that you have in your job program, only including the relevant specifics. On the flip side, there are lots of tips you can locate on the Web. As part of picking the best resume builder, consider whether it grants you the flexibility to modify section headings.

How to Put Study Abroad on Resume Secrets

How to Put Study Abroad on Resume Secrets How to Put Study Abroad on Resume Fundamentals Explained Taking MVJ Medical College Admission may change your life. Studying abroad permits you to explore new matters that you would never have the ability to experience at home. It offers the opportunity to interact with native speakers and experience language outside of the classroom. Of course, the admission committee might have just a few seconds to experience your resume and therefore, you must make certain that the resume captures the interest of the committee member going through the document in the first seconds. A study abroad blog is also something your possible employer would probably be interested in. The most common kind of interview, referred to as a behavioral interview, is based on the grounds your recent, relevant past performance is the very best predictor of future performance in similar conditions. You could volunteer during your free time, which again, wont ever c ount against you when applying for work. Introducing How to Put Study Abroad on Resume There continue to be many men and women who dont actually have a crystal clear comprehension of what career coaching is or how to begin selecting a career coach. In reality, you should only list experiences directly pertinent to the position youre applying for. Taking a gap year to acquire some travelling done before you begin your very first job might sound appealing, but theres a risk you will be left behind when you attempt to enter the employment marketplace. Sometimes studying abroad will change your academic focus in your major or even affect you to the point at which you may opt to pursue a unique major. There are many advantages to studying abroad, but one of the absolute most helpful benefits is its effect on your professional career. So, you can want to think about leaving potentially-revealing volunteer work out. Provided that you provide enough info to permit the representati ve to evaluate your abilities for the role, its tough to go wrong. It can at times be hard to convey the value of such studies to possible employers. Meanwhile, here is some information to assist with the transition. There shouldnt be any half pages of content, so only incorporate another page if you may fill it meaningfully. To make certain that your resume properly captures the heart of your study-abroad experience, you must understand how to effectively incorporate that info. Whats more, theres a modell format which an academic resume follows which you ought to keep in mind.

7 Common Cover Letter Mistakes to Avoid

7 Common Cover Letter Mistakes to Avoid7 Common Cover Letter Mistakes to Avoid Theres definitely an art to writing the perfect titelseite letter , and its one that many job binnenseekers dont take the time to learn. While it does require some effort to get right, once you learn how to write an effective deckblatt letter, it gets easier and easier each time you do it. Here are the biggest cover letter mistakes career coaches and job search pros see, and what they tell their clients to do instead to seal the deal.When candidates dont know what to write in their cover letter, they often resort to restating their job history. But this isnt a great tactic. Remember, the employer already has your resume, so theres no need to repeat your entire work history, points out Amanda Augustine, career advice expert for TopResume . Focus on making your career narrative and relevant qualifications crystal clear. In other words, tell the reader a story about not just your past jobs, but how you got where you are today and why you think this position youre applying for is the right next step.Its also okay to make things a little personal, as opposed to your resume, which should be totally professional. Your cover letter should not only whet the readers appetite, but also add value to your entire job application, Augustine says. Use this opportunity to give the reader a sense of your personality. While the resume can be a dry document, your cover letter is your opportunity to imbue your personality so the reader can begin to assess your cultural fit for the organization.I often see cover letters that were obviously copied-and-pasted, says Christopher K. Lee, founder and career consultant at Purpose Redeemed . Basically, you dont want to use the same cover letter for every job with just the contact name, company name and position title swapped out. Even when the hiring manager and company name are correct, you can tell that its a generic template letter.Instead , take time to review the job listing again and identify the top three things the hiring manager appears to be seeking in an ideal candidate, Augustine suggests. Use this information to customize your message. Explain how you are a good fit for the role by summarizing your qualifications based on their requirements. Better yet, open your cover letter with a story that provides proof of your skills the employer cares about most.For an added personal touch, look up the hiring manager on LinkedIn or Twitter, Lee recommends. If you can find something you have in common, like a school, volunteer organization or hometown, find a way to slip it naturally into your cover letter. Dont force this, however - it must be a genuine connection, he says.The worst mistake I see in cover letters is candidates adding too many soft skills rather than focusing on job-related skills, says Nancy Spivey , a career coach. Many fill the cover letter with content about how they are reliable, motivated a nd dependable. Well, lets hope that youre reliable, motivated and dependable. Those characteristics are bare minimums that a hiring manager expects from any applicant. Instead, do your best to set yourself apart by explaining how your hard skills and experience could add value to their organization. Tell them about your accomplishments with those skills as it relates to the job, Spivey says.An overly wordy cover letter is a waste of time and a big mistake, states Jessica Hernandez, an executive resume writer and president and CEO of Great Resumes Fast . Keep the body of your cover letter to 150 words or less, she suggests.Employers are pressed for time and simply do not see the value in investing their time reading a lengthy cover letter, Hernandez says. Additionally, many employers and recruiters are reading on their mobile devices, so keeping your cover letter brief will ensure it is easier to read which increases the chances that it actually will be read.The main thing you want to get across in your cover letter is why youre the right fit for the job . That means everything you include should be specific to the company and the position youre applying for. The manager doesnt need to read about extracurricular activities that are not work-related or about every book youve ever read, Spivey says. In fact, an applicant that I know had a hiring manager respond to his cover letter once to give him some advice. The manager stated that he had initially thought that the candidate was a close match for the position based on his resume. However, the cover letter had changed his mind because of the way it rambled and included so much unnecessary and irrelevant information.Outs could be You are originally from the area, you have family in the area or your partner/spouse accepted a position in the area, he says.Dont miss the opportunity to plant the seed of an interview in the recruiter or hiring managers head. This is one of the oldest sales strategies known to man, b ut it works, Cranford says. Close your cover letter by giving the employer your interview availability. By doing this, the reader automatically thinks in their head, Hmm, what am I doing that day? By getting into their mental schedule, you are already penciling yourself in.Cranfords suggested closer Based on your requirements and my passion for this position, I feel like I would be an ideal candidate. I am available to speak via phone or in person on Wednesdays and Fridays after 1 p.m. and welcome the opportunity to discuss my candidacy. According to Cranford, it works like a charm.

Everything I learned about leadership I learned from my mother

Everything I learned about leadership I learned from my motzu sichEverything I learned about leadership I learned from my motherMy Mum is quite petite, gentle, and very Scottish. No drill sergeant or business card that read Household CEO, she was way more than just a mother. She was my first leader. I realize from my earliest days until today, almost every leadership lesson I needed to learn she taught me.Servant leadershipBooks have been written about Servant Leadership and big-ticket speeches were given but from my earliest memories, I saw my Mother live the very tenants of Servant Leadership. Mum built a home of warmth and love where I felt secure enough to risk striking out on my own but knew that I had a soft place to which I could always return. I knew that no matter what, I could always depend on her. She modeled what it meant to be a great mother, wife, daughter, and sister.Teams need to feel connected and team members empowered to take a risk but know that you have their bac k if it doesnt always go according to plan. Team members also need to know what behaviors are acceptable and what good looks like.Ladders is now on SmartNewsDownload the SmartNews app and add the Ladders channel to read the latest career news and advice wherever you go.HumilityMaybe this was one of the tougher lessons for me to learn. My parents were visiting our home in Kansas when a massive storm blew through. I arrived home to find our backyard flooded and totally upended. My Dad, Husband, and Mother were beavering away trying to fix the damage. Im elend sure exactly what I did when I showed up but my Mum threw her hands in the air and yelled, Stop. Good news. Managements hereBeing the boss doesnt mean you have to have all the answers or always be the one in control A little gratitude and acknowledgment of the hard work of others can go a long way. Letting others take the lead at times build their confidence and sets an important example of humble leadership.AccountabilityI was a really good kid and rarely got into trouble but I knew if I broke the rules or disappointed in some way, it was going to be dealt with. The rules and expectations were clear. In my senior year, my classmates and I were going out for a farewell dinner. My Mum told me she didnt want me drinking at the event. I went. I didnt drink and I was not a happy camper. Looking back on it now, it was good advice. Yet if I had had a drink my Mum wouldnt have known.Accountability cuts two ways. The first way is that when there are rules and expectations, there have to be consequences if there is a miss. But the second most important element to accountability is that people choose to step up and do the right thing and hold themselves accountable even if it might be easier to let things slide.CommitmentMy Mum married the man who was to be my Dad over 63 years ago. Ive observed the ebb and flow of their marriage. There was more smooth than rough, but as in any marriage, there were some challenges. I never for a moment saw my Mum flinch from that commitment she had made for better or worse. I love watching them together now, as she still laughs at all his old jokes even when she hears them from the umpteenth time.Team members value the stability of knowing where you stand and that when the going gets tough they can count on you to have their backs, stick with it and work it through. This doesnt mean that the tough conversations dont happen. They do. Im not nave enough to think all relationships whether business or personal work out but I know I have to work hard and commit to the best possible outcome.Always be open to learningWhen Facebook came into its own, my Mum took it on She realized that through Facebook, even though she was some 5,000 miles away, she could casually stay connected with what the boys and I were up to. She had never owned a computer and had nothing fancier than a flip phone. In her mid-70s she got her first p.c. and some 5 years later a smartphone. Unafrai d to ask for help and lean into the technology, she fast became my number one Facebook stalker.Leaders who have nothing to learn show up totally closed off. When you stop learning you stop growing. No matter how far along you may be in your career, you need to stay open to learning new skills, new ways of doing things, and new technologies. It can open up a whole new world for you.CelebrateMums always been good at celebrating, but I saw it reach epic proportions when she became a grandmother. Watching her with my boys, I saw her celebrate every little victory and accomplishment even if it wasnt quite perfect. They knew they had no bigger cheerleader than their Nanny. Her celebrating gave them the confidence to always strive even against the biggest challenges. Having her cheer and making her proud was a driver in itself.We often get so caught up in what lies ahead that we forget to celebrate accomplishments. Demonstrating pride in what others achieve provides recognition and incenti ve to continue to do well.So to my Mum and all the mothers out there, Happy Mothers Day. Perhaps without even knowing it, you teach leadership better than anyone else in the worldLinda Adams is a Leadership Development expert and co-founder of the Trispective Group. he is the co-author of The Loyalist Team How Trust, Candor, and Authenticity Create Great Organizations. For more information, or to take a free team snapshot assessment, please visit, www.trispectivegroup.com.

Get Some Great Phone Interview Tips

Get Some Great Phone Interview TipsGet Some Great Phone Interview TipsWhile youre job searching, its important to be prepared for a phone interview on a moments notice. Many companies start theinterview processwith a phone call to discuss the job opportunity with a prospective employee, determine if the candidate is a good fit, and to gauge his or her interest in the position. In many cases, yourinterview will be scheduled in advanceby email or phone. In others, you may receive a surprise phone call asking if youre available to chat about a job. You never know when a recruiter or a networking contact might call and ask if you have a few minutes to talk, so always answer the phone professionally, especially if the number is unfamiliar. You should also make aya that your outgoing voicemail message is professional. Why Companies Use Phone Interviews Why do companies use phone interviews?Employers use telephone interviews as a way of identifying and recruiting candidates for employme nt. Phone interviews are often used to screen candidates to narrow the pool of applicants who will be invitedfor in-person interviews. They are also used as a way to minimize the expenses involved in interviewing out-of-town candidates. For remote positions, a phone interview may be the only option. How to Ace a Phone Interview Before you get on the telephone to interview for a job, review unterstellung phone interview tips and techniques so you can ace the interview and make it to the next round. Prepare for a phone interview just as you would for a regular in-person interview. Compile a list of yourstrengthsandweaknesses, as well as a list of answers to typicalphone interview questions. In addition, have alist of questionsready to ask the interviewer. If you have advance notice of the interview, make sure to review the job description and do a bit ofresearch on the company. Take the time tomatch your qualifications to the job description so that you can speak to why youre a st rong candidate for the position. Review your resume, as well. Know the dates when you held each of your previous jobs, and what your responsibilities were. Youshould feel comfortable and ready to discuss your background and skills confidentlyduring a phone conversation. Have a copy of your resume nearby, so that you can refer to it during the interview. Also have a copy of the job posting and a copy of your cover letter if you sent one. Practice Interviewing Talking on the phone isnt as easy as it seems. As with an in-person interview, practice can be helpful. Not only will this help you rehearse answers to common phone interview questions, but it will also help you realize if you have a lot of verbal ticks, fail to enunciate, or speak too nicht weit davon entfernt sein or too slow. For practice, have a friend or family member conduct amock interviewand record it so you can see how you sound over the phone. Once you have a recording, youll be able to hear your ums and uhs and ok ays soyoucan practice reducing them from your conversational speech. Listening to the recording will also help you pinpoint answers that you can improve. If you dont have someone who can help, practice answering your own questions. You dont need to memorize answers, but having a sense of what youre going to say will help reduceyournervesandmakeyour responses soundmore natural. Get Ready for the Call Before the call,confirm all the details,including the date, time, and who you will be talking to. Be sure you know whether the interviewer is calling you or if you need to make the call. If something goes wrong and you miss the call, or the recruiter doesnt call on time, dont panic. You should be able toget the call back on track or reschedule if need be. Use a quiet, comfortable, and private space with no distractions so you can focus on the interview. Proper Phone Interview Etiquette Review these guidelines for appropriate phone interview etiquette, so you make the best impress ion on your interviewer. Answer the phone yourself. First,besuretolet family members and/or roommates know you are expecting a call. When you answer the phone, respond with your name, i.e.Jane Doe(in a perky tone of voice), so the interviewer knows they have reached the right person. Listen carefully to the interviewerand dont start speaking until the interviewer finishes the question. If you have something you want to say, jot it down on your notepad and mention it when its your turn to talk. Dont worry if you need a few seconds to think of a response, but dont leave too much dead air. If you need the interviewer to repeat the question, ask. Phone Interview Tips Follow these tips for a successful phone interview Create a checklist. Reviewthe job postingand make a list of how your qualifications match the hiring criteria. Have the list available so you can glance at it during the interview. Have your resume handy.Keep yourresume in clear view (either on the top of your desk, or tape it to the wall) so its at your fingertips when you need to answer questions. Be prepared to take notes.Have a pen and paper handy for note-taking. Dont get interrupted.Turnoffcall-waiting so your call isnt interrupted. Reschedule if you have to.If the time isnt convenient, ask if you could talk at another time and suggest some alternatives. Clear the room.Evict the kids and the pets. Turn off the stereo and the TV. Close the door. Use a landline.If you have a landline, use that instead of your cell phone. That way, youll eliminate the possibility of poor reception or dropped calls. Dos and Donts During the Phone Interview Do use the persons title (Mr. or Ms. and their last name.) Only use their first name if they ask you to.Dontsmoke, chew gum, eat, or drink.Do keep a glass of water handy, though. Theresnothingworse than having a tickle in your throat or a cough starting when you need to talk on the phone. Have a glass of water ready so you can take a quick sip if your mout h gets dry.Dosmile. Smiling will project a positive image to the listener and will change the tone of your voice. It can also be helpful to stand during the interview, since this typically gives your voice more energy and enthusiasm. Do focus, listen, and enunciate.Its important to focus on the interview and that can be harder on the phone than in-person. Be sure to listen to the question, ask for clarification if youre not sure what the interviewer is asking, and speak slowly, carefully, and clearly when you respond. Its fine to take a few seconds to compose your thoughts before you answer.Dont interrupt the interviewer.Do take your time.Its perfectly acceptable to take a moment or two to collect your thoughts.Dotake notes.Its hard to remember what you discussed after the fact, so take brief notes during the interview. Do give short answers. Its important to stay focused on the questions and your responses.Do have questions to ask the interviewer ready.Be prepared to respond when t he interviewer asks whether you have any questions for him or her. Review thesequestions to ask the interviewerand have a few ready in advance.Do rememberthatyour goal is to set up a face-to-face interview. At the end of your conversation, after you thank the interviewer, ask if it would be possible to meet in person. Follow-Up After the Interview As the interview winds down, make sure to say thank you to the interviewer. Ask for the interviewers email address, if you dont already have it. Send out anemail thank-you noteimmediately, thanking the interviewer and reiterating your interest in the job. You can also use your thank-you note as a way to provide information on anything regarding your qualifications you didnt get a chance to mention during the phone interview. Whenthe interview is over, carefully review any notes you were able to take during the conversation. Jot down what types of questions you were asked, how you responded, and any follow-up questions you may have if y ou have an opportunity for an in-person interviewor a second-round phone interview.